Remote Support
Get expert help without leaving your desk. Our secure, self-hosted remote support lets us see your screen, diagnose issues, and fix things in real time.
How It Works
Download Our Support App
Download our lightweight, branded remote support client. It's portable — no installation required.
Share Your Session Code
Open the app and share the 9-digit ID and temporary password displayed on screen.
We Connect Securely
We'll connect to your screen with your permission. You stay in control the entire time.
Security First
Self-Hosted Infrastructure
Your data never touches third-party servers. Our relay runs on our own hardware — not in someone else's cloud.
End-to-End Encrypted
All connections are encrypted with Ed25519 key exchange. No one can intercept your session — not even us.
Fast & Lightweight
Sub-second latency. The support client is under 15MB and runs without installation.
Mac & PC Support
We support macOS, Windows, and Linux. Whatever you're running, we can help.
Support Plans
Quick Fix
30-minute remote session for troubleshooting, configuration, or quick questions.
- ✓Up to 30 minutes
- ✓Screen sharing + remote control
- ✓Chat support during session
Setup Session
Full OpenClaw installation, configuration, and walkthrough on your machine.
- ✓Up to 2 hours
- ✓OpenClaw install & config
- ✓Channel setup (Telegram, Discord, etc.)
- ✓Post-session documentation
Managed Support
Ongoing remote support with priority response and proactive monitoring.
- ✓Unlimited support sessions
- ✓Priority response (< 4 hours)
- ✓Proactive health checks
- ✓Monthly status report
Ready to Get Started?
Book a session or reach out with questions. We typically respond within an hour.